Training Services
Optimizing User Knowledge and Adoption for Applications and Processes
CherryRoad has been serving public sector clients’ PeopleSoft and Oracle training needs for decades. We tailor our proven and flexible methodologies to your enterprise and workforce needs, optimizing learning and adoption of a wide range of back-office business processes and applications. Whether it’s training support for on-site applications, cloud applications, or both, we offer proven, cost-effective options.
Introducing “Learn As You Work”, CherryRoad’s Digital Adoption Platform (DAP) with the in-app Learning Assistant. This new way of working is making complicated software training simple. Your users simply follow in-app step-by-step digital job aids designed specifically to adhere to your enterprise processes as they complete their work. Giving your employees the confidence they need, when they need it.
Easily integrate your training with CherryRoad’s Learning Management System (LMS) for training enrollment, scheduling, tracking, assessment, evaluation, and delivery.
At CherryRoad, we offer all the advantages of implementing a DAP combined with all the benefits of traditional training. It’s the best of both worlds, resulting in a complete, end-to-end training program.
Give your employees the confidence they need
Building employee capability to enable user adoption is our training priority. With a dedicated training team, CherryRoad offers a variety of options to support all your training needs, including employee needs assessment, user adoption training plan, customized content development, and training delivery.
Our solutions span virtual classrooms, on-site sessions, self-guided learning, or a combination for your implementation project team, in-house trainers, IT, or end-users. We’re experts in effective content and delivery approaches with a 30+ year history of delivering successful enterprise training programs for 400+ clients.
- Baseline: At this level we cover how the system is put together and how to use it – business process best practices as delivered.
- Customized: Here we tailor the baseline training to include content specific to your organization.
- Learning Management System (LMS): Don’t have an LMS to manage your training program, that’s ok, use ours for enrollment, attendance tracking, assessments, reporting, and more.
Some Client Love
“We partnered with CherryRoad to implement Oracle Cloud for the City. Moving forward, Oracle Cloud will be the system of record at Roseville for all financial, payroll, and human resource transactions. It will serve as the centralized source of data, empowering staff to minimize manual processes and have access to a broader set of data needed to make timely informed decisions.”
“This is the second time in which the University has partnered with CherryRoad to achieve our business and technology objectives. During both experiences, CherryRoad exceeded our expectations. They have clearly demonstrated that they are a caring organization that listens. They have provided us with consultants who understand that system implementation is a technical and human process and are talented at blending both beautifully.”
“CherryRoad Technologies understands that flexibility and adaptability are essential for success in the communications industry. With CherryRoad as our partner, we implemented a software solution that lets us measure the profitability of individual projects and customer accounts, allocate personnel and resources more effectively and support the overall growth of our business.”
“As a tech-forward City, we are proud to utilize a digital tool which enhances our resident’s ability to be wholly involved. Whether it be to indicate budgetary priorities, share ideas, or to hear what fellow citizens want to share with their government, Digital Town Hall provides us a secure, easy-to-use, and digital forum to transact City business.”
“While it was not our plan to have our central office staff work remotely at the drop of a hat, we thankfully had CherryRoad’s Shark UTM® Remote Workplace at our disposal. In a matter of hours we created accounts for all of our central office staff and gave them connections to their desktops. It’s working out amazingly well and has provided invaluable flexibility in coping with the ever-changing work conditions we’re all facing.”